Privacy Policy

Last updated: April 15, 2026

CR Farm Products V y M Sociedad Anonima ("CR Farm Products", "we", "us") operates the website www.crfarmexport.com and uses WhatsApp Business API to communicate with customers, suppliers, and business partners.

1. Information We Collect

We collect contact information (name, email, phone, company), business transaction data (orders, invoices, shipments), and communication records (email and WhatsApp messages).

2. How We Use Your Information

We use your information to process orders, send transactional messages (confirmations, invoices, shipment notifications, payment reminders), communicate via WhatsApp Business, and comply with Costa Rican legal requirements.

3. WhatsApp Business Communications

We use WhatsApp Business API (powered by Meta) to send order confirmations, shipment updates, payment reminders, and respond to inquiries. You can opt out at any time by replying "STOP" to any message.

4. Data Sharing

We do not sell your personal information. We may share data with Meta Platforms (WhatsApp delivery), shipping companies (fulfillment), and Costa Rican tax authorities as required by law.

5. Data Security

We implement appropriate security measures including encrypted communications and secure cloud storage.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact avega@crfarmexport.com for privacy requests.

7. Contact

CR Farm Products V y M Sociedad Anonima, Al costado Oeste del Cen Cinai de Muelle, San Carlos, Alajuela 21002, Costa Rica. Email: avega@crfarmexport.com | Phone: +506 2462 1338